FAQ's:
1. What is CMEDownload.com.com?

CMEDownload.com.com is a state of the art continuing medical education service that provides high quality lectures in a movie format on your computer desktop. We partner with top level medical conferences across the country and abroad and then bring this lecture content directly to you. We recognize that attending conferences can be expensive and logistically problematic given the erratic schedule of physicians and the difficulty of air travel. Now with CMEDownload.com.com, you can view the best lectures given across the country directly on your own computer without leaving your home or family.


2. How do I use CMEDownload.com?

You can purchase lectures:
- a la cart
- by the conference series or
- “annual subscription” to the website
For selected lectures on the website, full online CME is a seamless process with instant printing of your certificate.
Your ACCESS PASS content is accessible for one year from purchase date of your subscription. Your a la carte individually purchased content will be accessible for 3 years from purchase date.

3. What are some of the highlights of the CMEDownload.com.com “Annual Subscription” service?

- top level lectures from nationally known speakers

- easy to use video streaming lectures with high quality and large format
- mp3 audio downloads of lectures and conferences

- video iPod lectures for download
- lecture content downloadable to your desktop
- economical all access subscription model
- no pharmaceutical supported lectures
- simple to use online CME process with instant printing of required certificates (note: only selected courses have CME attached-see below)
- “MY CME” section to keep track of all your CME certificates for future access


4. What lectures and content do I have access to with an “ACCESS PASS annual subscription”?

The following courses are including in the annual subscription: (subject to change)
Main Conferences:
- Essentials of Emergency Medicine Conference
- Resuscitation Conference
- USC Trauma & Critical Care Conference
- Cedars-Sinai Emergency Medicine Symposium
- UCSF High Risk Emergency Medicine Conference
Special Courses
- Essentials of Airway Management and Procedural Sedation
- Virtual Procedure Course: Procedures in Emergency Medicine
- EKG Course
- Ultrasound Course
Ongoing Segments
- “EMRAP.TV” – video based “television” in emergency medicine from EMRAP. Tips, Procedures, Cases and Pearls. Hosted by Mel Herbert MD and Marius Tijunelis MD
- “SoundBytes” – short case based ultrasound teaching videos. Hosted by Diku Mandavia MD
- “EMLive” – state of the art web based education from CMEDownload.com. Pearls, Pitfalls and educational reviews in an online video format.


5. What is the AccessPass plus DVD subscription?

This annual subscription includes AccessPass (standard internet version) plus a monthly DVD mailed to you.

6. What content is on the monthly DVD?

Every month you will get 90 minutes of selected video lecture content chosen from our growing online library of lectures. We have watched all of our lectures and choose the best lectures for this DVD series.

7. Can the DVD play in standard DVD players?

Yes, the DVD will play in recent DVD players and in Mac and PC computers.

6. Which lectures have CME hours attached?

The first courses with online CME (ACEP/AMA Category 1) will be 2005 Essentials of Emergency Medicine, 2006 Resuscitation Conference and the EKG course. We will regularly be adding new courses with CME. Check our website frequently to see newly approved courses.

7. Does the DVD contain content that is not in the internet AccessPass?

No. The content is already available in the standard internet AccessPass but the DVD version gives you our "Greatest Hits" version and the convenience of watching directly on your big screen TV.

8. Can I upgrade from the standard AccessPass?

Yes, email us at info@cmedownload.com for more information.


9. How much does the annual subscription service cost?

The annual ACCESS PASS internet-only subscription cost is $395 but we currently have an introductory price of $295 for a limited time! The ACCESS PLUS DVD internet and shipped monthly DVD is $495 with an introductory price of $395. We think this is a great deal for a service that literally could be thousands of dollars.

10. I already have CME subscriptions…Why purchase this new service?

If you want the latest information, from some of the best conferences in Emergency Medicine, and you want them at your fingertips in a digital format then this new service is for you. If the idea of flying, airport security, delays and expensive hotel rooms gets you down then you need this service. If you want great un-biased content, highly visual and multimedia in nature that does not exist anywhere else on the web – then this service is for you.

11. What computer system requirements are needed?

Any recent Windows or Macintosh computer with high speed internet access (cable or DSL).You will also need the latest version of the Apple Quicktime player and Adobe Flash player (both free) to view our content. It is available as a free download from here and here.

12. Can I see a demonstration of the service?

Yes, a free downloadable lecture is always available from our front page at www.CMEDownload.com.com. Also go to the new user section to see other sample content.

13. Besides standard lectures, what other novel content does CMEDownload.com.com provide?

CMEDownload.com.com has many special course options:
- Ultrasound Education: Ultrasound Course and “SoundBytes”
- EKG course
- EM-RAP TV – monthly video “television” show focusing on emergency medicine cases and pearls
- Airway and Sedation course
- Virtual Procedure Course
- Video iPod lectures
- DVD content
Please visit us at www.CMEDownload.com.com to see our latest offerings.


14. How do I use the service?

You can purchase lectures ala cart or you may purchase an entire conference series or you can purchase an annual subscription to the website. Your credit card will instantly be processed and you will be able to view the content you purchased in your web browser on your desktop and download the lecture.
For courses with online CME, you will complete a post-test and evaluation and then instantly print or email your certificate.


15. Can I share my annual subscription with colleagues or show CMEDownload lectures at my group meetings?

No. The annual subscription is for single individual use only. Do not share your user name or password with others or any of the content. (please read the terms of service)
If you need access for lectures to your group or would want a departmental or hospital/institutional subscription, please email us at: info@cmedownload.com


16. How do I know my system will be compatible before I purchase?

Try out a free lecture from our home page. CMEDownload.com.com uses recognized web browser standards that are platform independent. If you have the latest version of Quicktime Player and Adobe Flash installed you should be able to view all of our content. You can download the latest free version here and here. We recommend a high speed internet connection (ie DSL, cable modem, or T1) to be able to view our lectures with the best quality.
Go to the new user section (top tab from homepage) and try the sample content as well.


17. I am having audio-video issues. What is the problem?

Ensure the latest version of Quicktime player and Adobe Flash installed for your operating system. Almost all problems are related to not having the latest software installed. Also ensure you are testing the site using the web browser FireFox. If you continue to have problems, see our click our support icon on our home page or email us at: support@cmedownload.com


18. How do I contact CMEDownload.com.com?

Our method of communication is primarily by email. Please email us by clicking here.