User's FAQ's:
1. What is Selectedpresentations.com?
2. What are some highlights of the Selectedpresentations.com service?
3.What computer systems are required?
4. Can I see a demonstration of the service?
5. Besides lectures, what other content does Selectedpresentations.com.com
provide?
6. Does Selectedpresentations.com provide CME hours?
7. How do I use the service?
8. How do I know my system will be compatible before I purchase?
9. I cannot see any video. What is the problem?
10. I can see video but cannot hear any sound.
11.I am flying on a plane and I want to view the lectures that
I purchased on my laptop during the flight. Can I do this?
12. Technical support? I am still having problems. How do I contact
Selectedpresentations.com?
1. What is Selectedpresentations.com?
ACEP and Hippocampus Technology Inc. have partnered to convert top ACEP conference
content online at Selectedpresentations.com. This web based service uses the
software engine of CMEdownload.com to provide high quality lectures in a movie
format directly to your computer desktop. Selectedpresentations.com uses the
latest in digital compression technology and harnesses high speed internet access
to provide an enjoyable CME process in the comfort of your own home.
2. What are some of the highlights of the Selectedpresentations.com
service?
- top level ACEP lectures from nationally known speakers
- easy to use downloadable format
- large format high quality movies with video and audio
- pay for use model so you only pay for the lectures and content that you want
- lecture syllabi as a PDF download
- audio recordings as a mp3 download (playable on iPods and other mp3 players)
- easy to use streamlined online CME process
3. What computer system requirements are needed?
Any Windows or Macintosh computer with high speed internet access (cable or
DSL).You will also need the latest version of the Apple Quicktime player to
view our content. It is available as a free download from here.
4. Can I see a demonstration of the service?
Yes, a free downloadable lecture is available from our front page at www.selectedpresentations.com.
Go to the new user section to see sample content.
5. Besides lectures, what other content does SelectedPresentations.com
provide?
Selectedpresentations.com currently provides selected lecture content from ACEP
conferences. This is a new service and will evolve to the needs of emergency
physicians so check our site often for new offerings.
6. Does Selectedpresentations.com provide CME hours?
Yes. ACEP Category 1 credits can easily be obtained from the site. When you
purchase a lecture, you have the option to take the CME quiz online. This is
immediately scored and if a passing score is obtained, you can print your certificate
directly from the site within moments. In addition, the site maintains your
CME hours under the "MY CME" tab for easy referencing at any time.
You can purchase lectures ala cart or you may purchase an entire series together.
Your credit card will instantly be processed and you will be able to view the
content you purchased in your web browser on your desktop. Audio content is
downloadable directly to your desktop in mp3 format and may be burned to CD
or used on your mp3 player or your iPod.
NOTE: Video content can be viewed up to a total of three times only. If you
close your lecture window browser – you will redeem one of your three
eligible views. You can return at any point at a later time to redeem your further
views and the number of downloads you have remaining listed by lecture is on
the right of the browser when you are logged in. Selectedpresentations.com.com
software is programmed so the content cannot be saved to your computer hard
drive or transferred.
8. How do I know my system will be compatible before I purchase?
Selectedpresentations.com uses recognized web browser standards that are platform
independent. If you have the latest version of Quicktime Player installed (currently
7.x) you should be able to view all of our content.You can download the latest
free version here. If you can view the video content at the Quicktime site,
you will have no problems with our service.
We recommend a high speed internet connection (ie DSL, cable modem, or T1) to
be able to view our lectures with the best quality.
Go to the new user section (top tab from homepage) and try the sample content.
There you will find sample Quicktime movies and audio content. There you will
see a sample that you can also view for compatibility.
9. I cannot see any video. What is the problem?
Ensure the latest version of Quicktime player (at least 6.5+ ) is installed
for your operating system. You can view sample movies at http://apple.com/quicktime.
10. I can see video but cannot hear any sound.
Can you hear audio in other programs (ie music programs etc)?
Ensure that the volume of your speakers is turned up and that the computer control
panel for sound shows that the volume is up. Also look at the controller for
the Quicktime player and ensure the volume is turned up (volume control is on
the bottom left of the movie).
Ensure you have Quicktime player 6.5 or later installed. An earlier version
may allow video playback without sound.
11. I am flying on a plane and I want to view the lectures that I purchased
on my laptop during the flight. Can I do this?
YES. Though the web based system will not allow you to copy the files to your
hard drive (for duplication), the lectures are actually stored in the computer
memory. Follow the below steps to view lectures when not connected to the internet:
1. Purchase the lecture
2. Start viewing the lecture on your computer
3. Watch the the horizontal progress bar at the bottom of the movie and you
can observe the lecture downloading in the background as the lecture starts
to play
4. When the lecture has fully downloaded it is stored in RAM memory. (this will
take a few minutes) At this point do NOT close the web browser window you are
viewing in. (You many minimize it though)
5. Close your laptop and put it in sleep mode (do NOT shut down the power to
the computer)
6. Get onboard the aircraft (or wherever) and open your laptop
7. The movie will be present and ready for viewing as many times as you want
as long as you do not close that window
12. Technical support? I am still having problems despite following
the FAQ instructions. How do I contact SelectedPresentations.com.?
Before contacting us please review FAQ questions 7-10 and in addition we recommend
you try another web browser from the one you are using as sometimes slight changes
in protocol may occur depending on the browser version that you are using. Thus
please try the following browsers with our service before contacting us:
- Internet Explorer
- Netscape Navigator
- Firefox
We provide email support. Please email us by clicking
here.